Covid-19 Updated: Friday 15th January 2021

Westbury Town Council Response to COVID-19

Update Tuesday 5th January 2021 / 12:45pm:

  • The town council offices are closed to the public, but we are working and receiving calls 01373 822232 and emails The public can call us during office hours 9.00 to 17.00 (Mon to Thurs) and 9.00 to 16.30 (Fri).
  • The town council continues to support the food operation (currently operating from Crosspoint) and the food bank. People who are not already known to us and need this help can call us on 01373 822232.
  • We will be asking for volunteers to come forward to help support those who are vulnerable or shielding. The town council will continue to coordinate this service.
  • We will work with our partners to provide a joined-up service. This will include (among others) Wiltshire Council, Crosspoint, White Horse Ministry.
  • We are carefully sifting through the government guidance to fully understand the detail. This includes if some specific support groups who use the Laverton meet the criteria to continue. We will be notifying clients in due course.
  • Our initial understanding is public toilets and play areas can continue to stay open, but the adult outdoor gym will remain closed.
  • The town council will meet next Monday 14th January at 19.00. It is important to note that some of the above will be discussed and the situation may change, depending on the view of the council.
  • The town council has been overwhelmed by the generosity of local business, groups and individuals who have made so many donations. The town council has and continues to redistribute food to those who need it most. Despite the difficulties we continue to face, Westbury is a fantastic community to live and work in.

Other updates from Westbury Town Council
Facilities & Assets COVID-19

On 7th July 2020, the town council took the decision to open the play areas and skate park (the adult gym is currently closed). Read the signage carefully, it is there for your safety. Have fun but please stay safe.

On 12th November 2020, the Public Toilets – Warminster Road and the High Street car park – reopened
* Before reopening both locations had a deep clean.
* Additional cleaning will be undertaken at both locations to limit any risks to users.
* Please use the hand washing facilities.

Our Website and Facebook pages are kept up to date with the latest news from the town council and our partners.

We would like to take this opportunity to thank you for your patience and understanding during these difficult times.

For more information, please contact

Mrs Deborah Urch, Town Clerk at or call 01373 480912

Mrs Julie Dyer, Team Leader at or call 01373 480913

Mr Andrew Thomas, Town Caretaker at or call 01373 480916

Mr Ryan Child, Events Manager at or call 01373 480915

Mr Norman Burgess, Facilities at the Laverton at or call 01373 480919

On our website you will find the councillors contact details

Thank you from Westbury Town Council – 26.03.2020
Thank you from Westbury Town Council – 24.04.2020

Information source – Westbury Town Council will act on information and guidance provided by the following organisations:
Wiltshire Council:



Latest Updates Wiltshire News – 15.01.2021

Wiltshire Council’s Leader, Cllr Philip Whitehead – 23.10.2020

Wiltshire Council – live public update – Tuesday 3rd November 2020, 5pm

Wiltshire Council dismissing lockdown suggestions – 02.07.2020

Business News – 28.04.2020

Household Recycling Centres (17.05.2020) – reopened Monday 18th May 2020. From Monday 8th June 2020 you need to book a visit – more information is available on Wiltshire Council website

Phased return to school and early years settings 1st June onwards – 04.06.2020

Business Re-opening Pack – 16.06.2020

Business and Employees Tool Kit – 23.10.2020

Community Pack – to support you and your community Community Pack
Volunteer Pack – to support volunteers Volunteer Pack
Advice and Support for Parents – looking after yourself and looking after your children Advice and Support for Parents
Support and grants for businesses and the self-employed Business Support (and other information) 28.04.2020

Support for businesses and the self-employed 30.04.2020



New Discretionary Grant Scheme opens for applications 09.06.2020

Activity Packs – a list of resources across a wide range of subjects to try and provide something of interest for everyone, if you are at home struggling with ideas of things to do, staying active or just to keep your mental health in a positive place Activity Packs
Wiltshire Wellbeing Hub – if you need support or know someone that does

Opening hours:
Monday-Friday 9am-6pm and Saturday 10am-4pm

Call: 0300 003 4576
Email: Wellbeing Hub – Provider/Partner Agency Briefing Document – updated 09.06.2020 – Launch of Wiltshire Wellbeing Hub (Covid-19 Community Resilience Hub)
Mental Health Hotline for Children and Young People Information

The helpline will operate 24 hours a day, seven days a week and can be contacted as follows:
9am-5pm – weekdays – 01865 903777
5pm-9am – weekdays and weekends – 01865 901000

Useful websites:

Mental Health Hotline for Adults Information

Contact number: 0300 303 1320

Westbury Library Information from Westbury Library 27.04.2020
Leisure Centres reopening from 3rd August 2020 Information
Domestic Abuse – there is help available An open letter to those suffering in silence – December 2020
Useful Information & Support:

Information and Support

Information and Links

Open Westbury – Covid 19 – Support, Help and Volunteer
Facebook Group
Log onto Facebook and search for the group
Community Fridge

Closure Notice 25.03.2020

Crosspoint Closure Notice 24.03.2020
MIND – for better mental health
Health guidance
Wiltshire Police Reiterates Commitment To Protecting the Public Following Latest Government Announcement 24.03.2020
Wiltshire Police All Wiltshire Police Enquiry Offices Have Temporarily Closed Following New Social Distancing Advice 26.03.2020
Westbury – Play Areas and Public Toilets Closure Notice 24.03.2020
Play Area – Closure Photos 25.03.2020
Warminster Food Bank 01985 214463
Wiltshire Police – Chief Constable and Police and Crime Commissioner An Open Letter 26.03.2020
Action Fraud Advice from Action Fraud 30.03.2020
Support and Help for Westbury Residents Do you need help with food, medication or just a chat?

If you are over 70 or vulnerable please call the team: 01373 859669 – Monday-Friday, 2pm-5pm

See the poster for full details:

Support and Help Line for Westbury Residents 30.03.2020

Wiltshire Police 101 Non-Emergency Police Calls free 01.04.2020
Westbury Town Councillors

Westbury Residents – if you are worried or have any concerns during these uncertain times, the Councillors are available to speak to you

Westbury Town Councillors
Wiltshire Police People urged to stay at home and avoid unnecessary travel this Easter 09.04.2020
Support for victims of Domestic Abuse Support

Charity Splitz also offers support during the week

The Wiltshire Bobby Van Trust The Wiltshire Bobby Van Trust – services still available to those of 60 or 18+ with a registered disability
Wiltshire Police Residents are urged to be vigilant following Burglary Reports 14.04.2020
Wiltshire Police Tips to Staying Safe while Staying at Home 14.02.2020
Wiltshire Police Give a Heart to Domestic Abuse Victims 17.04.2020
White Horse News – Local Hero Nominate your local hero – email
Every Mind Matters – looking after your mental health
Wiltshire Police Six crimes linked to Coronavirus pandemic recorded in Wiltshire between 13th-19th April 2020, 22.04.2020
Wiltshire Police Be cautious of cold callers 23.04.2020
Our Frontline – to offer health, care, emergency and key workers round-the-clock support, by call or text, from trained volunteers
Westbury Library Information from Westbury Library 27.04.2020
Neighbourhood Watch

Newsletter May 2020

The Independent Living Centre

A registered charity based in Semington offering free and impartial advice to older people and people with a disability or long term medical condition living in Wiltshire or BaNES, about how to remain independent in their own homes

Contact information 30.04.2020
An important message from NHS Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Group Don’t delay seeking medical help because of coronavirus 01.05.2020
Mental Health Foundation
Wiltshire Police Positive response from the public over Wiltshire Police approach to Covid-19 06.07.2020
Shop Local An interesting article encouraging people to shop locally
Wiltshire Police Public urged to be vigilant to scam Covid-19 vaccine messages – 08.01.2021
Action Fraud Important information from Action Fraud – Coronavirus Vaccination Scams – 08.01.2021



Great Western Railway Changes to Great Western Railway 20.03.2020